FWhich payment methods do you accept?
We offer a variety of secure and convenient payment options to ensure a smooth shopping experience.
We currently accept major credit and debit cards, including:
- Visa
- MasterCard
- American Express
- Discover Card
- JCB
You can also pay securely using PayPal, with or without a PayPal account.
What are your shipping costs?
Shipping fees vary based on your delivery location and the number of items in your order.
- Most items ship for a flat rate of $4.95 within the U.S.
- Additional shipping charges may apply for larger orders or international destinations.
- Exact shipping costs are calculated at checkout.
Do I need to create an account to place an order?
No, you don’t need to create an account.
You’re welcome to shop as a Guest—simply check out without registering.
Where can I find my tracking information?
Once your order has shipped, you’ll receive a shipping confirmation email that includes your tracking number and a link to monitor your package’s progress.
How do I return an item for a refund or exchange?
If your item arrives damaged, defective, or incorrect, you may return it by mail for a refund or replacement. Please follow the steps below:
Step 1:
Contact our customer support team at
📞 +1 (606)-232-3698
📧 support@vesvia.com
Include:
- Your order number
- The reason for the return
Step 2:
You’ll receive a Return Form and Return Code via email.
Print the return label, carefully repackage the item(s) with all original packaging and accessories, and send it to:
📦 952 Winchester Rd, Unit #130, Lexington, KY 40505, United States
Refunds:
- Your refund will be processed within 3–10 business days after the return is received.
- Refunds are issued to the original method of payment.
Still have questions or concerns?
We’re here to help!
Email us at support@vesvia.com, and our customer service team will respond as quickly as possible.